Privacy Policy

Last updated: September 2026 · Nikola — dating for Malawi · English

1. What we collect

Account data (email, phone if provided, password hash), profile data (name, age, gender, district, bio, interests, photos, optional compatibility quiz answers), usage data (swipes, matches, messages, call signalling metadata), device data needed for push notifications, and reports you submit about other users.

2. How we use it

To run the dating service: show your profile to others, enable matching, chat, and calls, verify identity, prevent abuse, improve the product, and send transactional notices (verification, password reset, safety, support replies).

3. Sharing

We do not sell your personal data. We may share data with providers that help us operate the service (SMS, email, cloud storage, face verification, push) under contracts that limit their use. We may disclose information if required by law or to protect users’ safety.

4. Messages & support

Match messages are stored so you and your match can chat. Support messages are stored in your Support conversation so you and our team can continue the case. We may scan text for known scam or abuse patterns. Moderators may review only conversations that are the subject of a report or automated flag, with audit logging. Standing access to a user’s entire history is not granted.

5. Retention

We keep your data while your account is active. When you delete your account from Settings, we remove your profile, photos, matches, and messages from our primary systems, subject to legal retention needs (for example fraud or safety records).

6. Your rights

You can update your profile and delete your account from the app. Contact Support in the app if you need help with privacy questions.

7. Security

Passwords are hashed. Sessions use signed tokens. We use HTTPS in production. No method of transmission is 100% secure; use a strong unique password.

8. Children

Nikola is not for anyone under 18. We do not knowingly collect data from minors.

9. Language

The Nikola app and these policies are provided in English.

10. Contact

Questions about privacy: use Settings → Help & support in the app, or the operator contact details published on the service.